You will need to return to the General Motors (GM) website claim your Authorization Number. Once you have the page open please follow these steps to obtain the Authorization Number.
NOTE: If you are using Internet Explorer, Microsoft Edge, or a mobile device to access the GM website we do suggest using Google Chrome, Firefox, or Safari on a computer to complete the certificate redemption.
Step 1: First go to General Motors Military Discount page, then please click on the Red "Sign into your Troop ID" in the top right hand corner.
Step 2: Click on the Red "Troop ID" button.
Step 3: If you already have a verified Troop ID account then sign in using your email address and the password you originally created. If you have not created an ID.me account and verified your military affiliation, click on "Sign Up for an account", and begin the verification process.
Step 4: Then you will need to click on the "Allow" button to share the verification information with GM.
Step 5: You will then need to click on the blue "Get Authorization Number" to proceed.
Step 6: Fill out the Authorization Form.
Step 7: Click the Get Authorization Number again to proceed.
Step 8: An Authorization Number will appear and you will also be emailed a copy of the authorization form this is what you print to give to the dealership.
NOTE: If you have verified your Military Service but are receiving an error message when you attempt to obtain the authorization number.
Contact Member Support.
If you need to contact GM about questions about their partnership with ID.me, they can be contactedat 1.866.902.1902.