The Delaware Department of Labor (Delaware DOL) works with ID.me so you can verify your identity to set up direct deposit for your Delaware DOL unemployment benefits. Before enrolling or updating direct deposit information, the Delaware DOL requires you to verify your identity with ID.me. This article explains how to verify with ID.me for Delaware DOL.
How to verify
Follow the steps below to verify and set up direct deposit.
1. Visit Delaware DOL
Go to the DE DOL Direct Deposit instructions page and select Click here to continue, then select Sign in with ID.me. The ID.me sign-in page displays.
2. Verify your identity
You can use the Self-Service verification method to verify your identity to set up or update direct deposit for your Delaware unemployment benefits. For steps to verify your identity, visit Verifying for Self-Service.
At the end of the process, select Allow. This step shares your identity information with DE DOL.
If you can’t complete the verification process due to an issue with your documents, you will be routed to verify your identity over a video call.
After you verify
After you are verified, you will be redirected to the DE DOL site, where you can continue with your direct deposit enrollment. Visit the DE DOL Direct Deposit FAQ page if you have questions related to your direct deposit.
Get help
Who you need to contact for help depends on if you completed the verification process or not.
ID.me
ID.me can help if you have trouble with the identity verification process. Common issues include:
Delaware DOL
They can best help with questions and next steps after you complete the verification process. For example, you may have questions about benefits or services you verified for. Before contacting them:
- Confirm your verification was successful
- Confirm you shared your information with the organization
- Review our best practices and sample messages of how to request help from the organization you need to access.