For tips and best practices for selecting and uploading acceptable identity documents, click here.

First time Pandemic Unemployment Assistance (PUA) claim? Click here.

ID.me has entered a partnership with the New York State Department of Labor (NYS DOL) to verify your identity.

To verify your identity:

1. Visit the website mentioned in the message, then click the green Verify with ID.me button to begin the identity verification process.

2. You will be directed to the ID.me sign-in page.

You can sign in to your existing ID.me account, or create a new one.

Please make sure you use the same email address that you used when registering with the NYS DOL.

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3. Confirm your email address.

4. Select a multi-factor authentication option.

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5. Verify your identity.

Select Driver's license or state ID, Passport, or Passport card to upload.

You can take a photo with your mobile device or upload from your computer.

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6. If you chose to take a photo with your device, follow the onscreen prompts.

You'll be asked to input your phone number. ID.me will send you a text message with a link to your smartphone to take photos of your ID.

If you don't have a smartphone, click here to learn how to verify your identity without a smartphone.

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7. When prompted, take and submit a selfie.

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8. Enter all other requested information, including your Social Security number.

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9. Review and confirm your information and click Continue.

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What's Next

After identity verification is successful, your screen will look like the one below.

No additional steps are required. PUA payments will be processed in 10-14 days. (If there are any eligibility issues, NYS DOL will contact you. Click here for NYS DOL contact information.)

For more on how to create your ID.me account and verify your identity, read this user guide (en español) watch the video below.