For tips and best practices for selecting and uploading acceptable identity documents, click here.
ID.me has partnered with the South Carolina Department of Employment and Workforce (SC DEW) to help verify your identity for Unemployment Insurance (UI) and Pandemic Unemployment Insurance (PUA) benefits.
If you are filing a new initial claim in the SC DEW Unemployment Insurance Portal, you’ll be required to verify with ID.me.
To verify your identity:
1. Click to access the MyBenefits portal from dew.sc.gov’s website. |
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2. Click the green Verify with ID.me button to begin the identity verification process. |
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3. You will be directed to the ID.me sign-in page.You can sign in to your existing ID.me account, or create a new one. |
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4. Confirm your email address. |
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5. Select a multi-factor authentication option. |
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6. Choose a verification method.Select Driver's license or state ID, Passport, or Passport card to upload. You can take a photo with your mobile device or upload from your computer. |
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7. If you chose to take a photo with your device, follow the onscreen prompts.You'll be asked to input your phone number. ID.me will send you a text message with a link to your smartphone to take photos of your ID. |
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8. When prompted, take and submit a selfie.Click here to learn how to take a selfie. |
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9. Enter all other requested information, including your Social Security number. |
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10. Review and confirm to make sure all your information is accurate.Then click "Continue" at the bottom of the screen. After ID.me verifies your identity, you will receive a confirmation text message as a way to protect you from fraud. To learn more about this text message, click here. |
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11. At the end of the process, be sure to click "Allow and continue."This step shares your identity information with DEW and enables you to continue with your UI or PUA claim.
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12. After completing the ID.me verification step, you will be brought back to the MyBenefits portal and you will need to create an account. |
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13. Complete your initial claim for Unemployment Insurance (UI) benefits. |
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Trusted Referee
If you are not able to complete the verification process due to an issue with your documentation, you will be routed to verify your identity over a video call with a Trusted Referee. Wait times may vary. You will need to show your identity documents to a Trusted Referee along with a selfie (a photo of yourself) to complete your verification.
After you've completed your verification with a Trusted Referee, follow the steps below to continue with your claim:
- Return to the South Carolina DEW site.
- Log in to your South Carolina DEW account.
- Provide your ID.me credentials when prompted.
- Follow the steps for South Carolina DEW, then click to Allow them to use your verified identity information.
Click here for a user guide that explains the process.
For more information on how to create your ID.me account and verify your identity, watch the video below.
Help with ID.me & Support Information:
- Explore the robust ID.me FAQ page. Search questions and other related articles to assist you through the process.
- If you don’t see the answer to your questions, you will need to put in a support ticket with ID.me, not DEW. For your security, DEW is unable to access your ID.me account or help with the ID.me verification process.
- To open an ID.me support ticket, click here.
Additional Resources:
- Tips and best practices for selecting and uploading acceptable identity documents.
- How To Set Up and Protect Your ID.me Account. (See PDF below.)
- Guide to Verifying Your Identity On Video Call. (See PDF below.)
- Recursos para solicitantes de habla hispana. Cómo configurar y proteger su cuenta de ID.me (Ver PDF a continuación.)
