During the identity verification process, you will sometimes be asked to take a selfie (a photo of your face). Follow the steps below to take a selfie using a computer's webcam, but you can also take a selfie using a smartphone.
To take a selfie using a computer's webcam
1. Click the Take a selfie with my webcam button at the bottom of the screen. |
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2. On the next screen, select Start video selfie. |
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3. Click Allow access to allow ID.me to use your computer's webcam.Click here if you're having issues granting access to your webcam. |
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4. Select Scan my face then stay still to let your computer's webcam scan your face for the video selfie.Sometimes you will be required to take a still selfie instead, which is simply taking a still photo of your face then submitting it. If you're having trouble getting your selfie accepted, check out these tips on how to take selfie. |
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5. After your selfie is successfully submitted, continue with the verification process. |
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