How do I change my e-mail address?

To change your the email address on the account, please follow these steps:

 

1.  Sign in to your ID.me Wallet

Visit https://wallet.id.me/ and sign in to your ID.me account.

 

 

2.  At the top of the page click on Wallet then select the 'Settings' option.

 

 

 

3.  You will then see four tabs appear and you will need to select 'Account' this will show you your current email address with an 'edit' icon on the right. 

Once you are in the Account Settings page, click "EDIT" next to the Email category, then enter the email address that you wish to change to and then enter the password for the account.  After entering the password, click "Update".

 

 

 

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Once you click "Update", you will be sent a confirmation email to confirm that you own the new email address. Click the link in the email and your email address will be updated and next time you sign in to your ID.me account, you'll use the new email address!

 

NOTE: If you receive a message that your new email address is already in use please let us know so that we can assist you further.

 

 

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