What do I do if I don't receive the .mil e-mail verification code?

It may take up to thirty minutes to receive the verification code in your .mil account.

Some servers will send the verification code email to your SPAM, or junk e-mail folder, be sure to check those folders.

If it has been more than 30 minutes, you've checked your spam/junk e-mail folders, and you still do not have your verification code, it could be that the military servers are blocking the e-mail completely.  In this case, we recommend you attempt a different method.  If you are currently serving, you should be able to verify using the "Verify using your active duty service date" option or you can upload a copy of your DD214, NGB Form 22, ERB/ORB or an LES by choosing the "verify by uploading military documentation option.

Alternatively, you can fill out a "DD214 Request Authorization" form by following the instructions listed on this page.  This form authorizes ID.me to request a copy of your DD214 on your behalf.

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