How can I make sure that I am earning Cash Back?

To earn Cash Back:

1. Log in to your ID.me account.
2. Visit the ID.me Shop.
3. Then click a link for an offer or discount.
4. Then add items to your cart.
5. Then complete your order.

Be sure to complete those steps in order to earn Cash Back. For example:

• Log in to your ID.me account first, and make sure your browser's cookies are enabled.
• Click a link in the ID.me Shop. (Do not directly navigate to the retailer's website.)
• Do not add items to your cart at the retailer's website before you click on the ID.me Shop offer.
• After you click the offer, complete your purchase immediately. (For example, do not visit other websites, click other offers, or wait hours before completing your purchase.)
• Do not contact the retailer to change your order after it has been placed. Even a small change to shipping details or payment method can mean you will not earn Cash Back.

If in doubt, return to the ID.me Shop and navigate to the retailer’s website from an offer link.

If you have questions about Cash Back, please contact Member Support.