Will I earn Cash Back if I shop directly at the retailer’s site?

No, Cash Back is not paid for purchases that originate at a retailer’s site.

To earn Cash Back, your purchases must originate at the ID.me Shop:

Create or sign into your ID.me Account.
Visit the ID.me Shop.
Select an offer.
Then, complete your purchase on the partner website, in the same window opened by ID.me.

Any changes to your order that you make directly with the retailer (in person, on the phone, etc.) will prevent you from earning Cash Back.