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What if a transaction is missing from my Cash Back?

You can review the transactions in your ID.me Shop account by selecting the My Cash button shown here.

Navigate to My Cash button at the top of the ID.me Shop page_ID.meShop

If a transaction is missing, fill out the fields under the Report missing cash back heading. Attach receipt(s) if available, then select Submit.

If a transaction is missing, fill out the fields under the Report Missing Cash Back heading. Attach receiepts and select Submit_ID.meShop.

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