Things that can keep me from earning cash back

Security software that blocks ID.me’s cookies will prevent ID.me from tracking your purchases, and from earning credit for your order, which means we won’t be paid for your order, and won’t be able to offer you cash back. If you are using software that blocks cookies you will need to ensure that it is set up to allow cookies from ID.me and our partner sites. Similarly, if you are using a firewall such as Norton Internet Security or another firewall, then you need to keep "Ad Blocking" turned off.

Using a browser that does not allow the creation of cookies will prevent the ID.me program from functioning correctly. ID.me highly recommends using the most current version(s) of Mozilla Firefox, Google Chrome, Safari, or Internet Explorer. Due to the number of third party browsers available we cannot verify that any browsers beyond this list will work properly with the ID.me program.

Using a browser’s "Private Browsing" feature at any point in the shopping process can render your purchase ineligible for cash back as this feature prevents cookies from ID.me and our retail partners.

Some toolbars redirect the credit to another affiliate. If you have any toolbars installed you may need to check to see if they are linked to any other shopping rewards or coupon sites.

Lastly, there are spyware or adware programs that can cause your online shopping to be reported as having come from another company. There are many free adware/spyware detection, removal, and protection programs you can download online to check for, and protect you from, these malicious programs.

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