The ProBoard is an international accreditation system for fire service organizations, and it collects firefighter certifications in the ProBoard Certification Registry. ID.me can reference this registry when firefighters choose the “I am ProBoard Certified” option during first responder verification.
However, many fire departments do not send their certifications to the ProBoard. This means some firefighters trying to verify their first responder statuses may fail their verification using this method.
If you are experiencing difficulty verifying your ProBoard certification or are not ProBoard certified, you can submit documentation to prove your first responder status.
ID.me accepts the following documentation as proof of affiliation:
- Valid Firefighter ID card
- Recent training completion certificate
- A copy of a valid, professionally-issued certification illustrating your affiliation as a Firefighter
The documentation you submit must show your full name and your affiliation as a first responder.
To verify with documentation, select the button labeled "No, I am not ProBoard certified" and you'll be prompted with the option to upload documentation. Fill in the requested information and click "Verify Now." If the information you entered matches official records, you'll be prompted to upload your documentation.
Once we have processed your verification, you will receive a prompt stating whether or not your document was verified as well as an email to let you know whether your documentation was accepted or rejected.
For information regarding eligibility for Responder ID, click here.