If you selected "Check Military Service Records," and the verification was unsuccessful, please follow these steps:
1. Check your Active Duty status.The "Check Military Service Records" verification option is available only for members who are serving or have served on active duty. |
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If you are an active drilling reservist or national guardsman, select another verification method, or submit a current LES or ERB/ORB. |
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2. Check your Active Duty date.Enter a date when you were on active service. For example, if you were on active duty from 01/01/1980 to 12/31/1990, you could enter 05/01/1987. |
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3. Check your name.The name you enter must exactly match government records. If you have changed your legal name since being discharged, another verification method may suit you better. |
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ID.me does not accept the Military Common Access Card (CAC) as a form of documentation. Any duplication of US Government Identification is prohibited by law and punishable by both fine and imprisonment.