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  1. ID.me Support
  2. Accessing VA.gov with ID.me
  3. Verifying My Identity

Why doesn’t my email confirmation link work?

Email confirmation links must be used within 15 minutes of your request.

Make sure you click the most recent link we have sent you via email.

For more troubleshooting tips on email confirmation, click here.

Have more questions? Submit a request
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Related articles

  • Why doesn’t my email confirmation link work?
  • What do I do if I don't receive a confirmation email?
  • How do I verify my identity?
  • How do I verify my identity for VA.gov?
  • How do I verify as a Hospital Employee?
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