How do I complete the LOA3 identity-proofing process?


Step 1:  Sign in to an existing account or create a new account by clicking "Sign-up".



Step 2 (optional):  Add an additional layer of security with 2-factor authentication.

Two-factor authentication (2FA) strengthens access security by requiring two methods (also referred to as factors) to verify your identity. These factors can include something you know - like a username and password, plus something you have - like a smartphone app to approve authentication requests.

2FA protects against phishing, social engineering, and password brute-force attacks and secures your logins from attackers exploiting weak or stolen credentials.  More information on 2-factor authentication can be found by clicking here.


 If you want to skip this step, click "No, I do not want to secure my account at this time" at the bottom of the page.

Step 3:  Confirm your email address.


Step 4:  Select the option you'd like to use to verify your identity.


The verification process is slightly different based on which option you choose:

Verify using my driver's license

Verify by answering questions

Verify using my passport


Select one of the links above to learn more about the verification process.


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