Priority Health works with ID.me to verify your identity. ID.me is certified against federal standards to provide secure identity verification. Your ID.me verified identity helps businesses and government agencies ensure that the person logging in to your account is really you and not someone pretending to be you.
This article explains how to set up your ID.me account to use with Priority Health for work purposes.
Get started
How you begin depends on whether you already have an ID.me account or need to create an ID.me account for the first time. Select the appropriate tab below for step-by-step instructions.
Do not create another account if you already have one. Instead, you’ll need to:
- Add your work email to your ID.me account
- Sign in to Priority Health and consent to share your verified identity information
Add your work email address
To add your work email address to your ID.me account:
- Go to ID.me My Account and sign in.
- From My Account, select Profile, then in the Email section, select +Add an email.
- Enter your work email address. If you want to label this email address as your work email, check the box next to "Work".
- Select Send confirmation. A confirmation message will be sent to your work email.
Tip: If you don't receive the email, check your spam folder. You can select Resend confirmation to send a new confirmation email. - Select the link in the email to confirm this email address.
After you have confirmed the email, it displays in the “Profile” tab of your account.
Sign in and share your information
To access Priority Health:
- Go to priorityhealth.com, select LOG IN, then select Providers.
- Select Register for Provider Portal.
- When prompted to verify your identity, select Verify with ID.me, then sign in with your ID.me account and complete multi-factor authentication (MFA).
- If required, follow the prompts to provide any additional information.
- From the Authorize screen, review the information that Priority Health will receive, then select Allow to consent to share that information with them.
If you have never created an ID.me account, you need to:
- Create an ID.me account using your personal email address
- Add your work email to your ID.me account
- Verify your identity
Create an ID.me account
To help ensure you always have access to your ID.me account, create your ID.me account using your personal email address, then add your work email.
To create a new account:
- Go to ID.me My Account and select Create an ID.me account.
- Enter your personal email address and a strong password, then select Create account. Learn how to create a strong password.
- Follow the prompts to finish setting up your ID.me account and to confirm ownership of your email.
Add your work email to your account
To add your work email:
- From My Account, select Profile, then in the Email section, select +Add an email.
- Enter your work email address. If you want to label this email address as your work email, check the box next to "Work".
- Select Send confirmation. A confirmation message will be sent to your work email address.
Tip: If you don’t receive the email, check your spam folder. You can select Resend confirmation to send a new confirmation email. - Select the link in the email to confirm this email address.
After you have confirmed the email, it displays in the “Profile” tab of your account.
Verify for Priority Health
To verify your identity:
- Go to priorityhealth.com, select LOG IN, then select Providers.
Select Register for Provider Portal. - Set-up your multi-factor authentication method. Follow the prompts to complete your MFA setup.
- When prompted to verify your identity, select Verify with ID.me, then sign in with your ID.me account and complete multi-factor authentication (MFA).
- On the "Verify Your Identity" screen:
- If you live in the United States: Choose whether to verify using your phone number or uploading a document. For steps to verify, visit Verifying with KBA-R.
- If you live outside the United States: Select I don’t have a driver’s license, state ID, passport, or passport card, then follow the prompts to verify your identity on a video call.
After ID.me verifies your identity, you will receive a confirmation message as a way to protect you from fraud.
Do you have multiple ID.me accounts?
If you already created a duplicate ID.me account using your work email address or another email address that you own, follow the steps in How to use an email address that’s on your duplicate account to make your email address available to add to your original ID.me account.
Get help
ID.me can help if you have trouble with the identity verification process. Common issues include:
- Account sign-in issues
- Uploading identification documents or selfies
- Fixing documents that were rejected
Priority Health can best help with questions and next steps after you complete the verification process. For example, you may have questions about your benefits or services. Before contacting them:
- Confirm your verification was successful
- Confirm you shared your information with the organization
- Review our best practices and sample messages of how to request help from the organization you need to access