A 'Sorry, you have been blocked. You are unable to access this site' or '1015' error indicates that our security system has detected unusual activity. As a result, access is temporarily restricted.
This article provides steps to help resolve the issue.
1. Clear your browser’s cache and cookies
- Clear your browser's cache.
- Clear your browser’s cookies: Google Chrome, Safari, Microsoft Edge
- Try a different browser.
2. Review your browser settings
Apps, extensions, or other software for your browser or system can also cause this error. To prevent this:
- Turn off any browser tools, extensions, or automation software.
- Use your browser’s incognito mode, which disables extensions.
- Uninstall unnecessary apps or extensions.
3. Turn off your VPN or proxy
If you’re using a VPN or proxy:
- Turn off your VPN.
- Turn off your proxy by referring to your browser’s instructions.