The verification of your Military status may have been unsuccessful for a variety of reasons.
- The information you entered may have matched an identity that already exists in our system.
- The document you uploaded may already exist in our system and is being flagged as a duplicate.
- You may have entered some of your personal information incorrectly.
- You may have moved within the last year.
Any of the situations listed above could be the reason for unsuccessful verification. If you continue to encounter issues, please contact our Member Support team for assistance.
NOTE: Due to government regulations, we cannot accept a copy of your military ID card (CAC card) for verification purposes. Photocopying of US Government Identification is illegal and punishable by both fine and imprisonment.