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  1. ID.me Help Center
  2. Community Verification
  3. First Responders

Why was my First Responder verification unsuccessful?

Your verification may have been unsuccessful because:

  • Information you entered may match a different identity that already exists in our system.

  • Information you entered may not match official records.

  • Information may have been entered incorrectly.

  • You may have recently moved.

  • Your credit profile may be frozen.

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