ID.me Authenticator is an iOS or Android app that can be used to secure your ID.me account with 2-factor authentication. By enrolling in this method, you’ll receive a “push notification” that you can tap-to-approve sign-ins. If you wish to enroll ID.me Authenticator as a code generator that generates a 6-digit numeric code that you enter in as part of 2-factor authentication, please review our Code Generator Support Article.
The instructions below detail the steps for downloading an using our app to secure your account using ID.me Authenticator in Push Notification mode.
Choose "ID.me Authenticator":
There are two methods you can use to download the ID.me Authenticator App; Text Message or Email:
If you select the “Text Message” option, you will enter your mobile phone number and receive a text message that includes a link to the App Store.
If you chose the “Email” option, you would need to open the email on your phone to access the App Store
Once you enter your phone number or email address, the page will refresh to “Step 2 of 2: Open the app and follow the instructions.”
NOTE: You have 15-minutes to download the app and complete the 2FA enrollment process.
Select "Registration Request":
Select "Yes" on the Registration Request page to complet your registration:
When you confirm enrollment the 2-factor enrollment process will be complete and you can close the App.
Subsequent Sign In's:
Select "Sign In Request":
Select "Login Request":
Select "Yes" to approve your sign in: