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  1. ID.me Help Site
  2. Managing My ID.me Account
  3. Changing Account Settings

How do I change the email address(es) I use for ID.me?

Your ID.me account must have a Primary email address and you may include others as well.

Select one of the following:

Steps to see your linked email address(es):

1. Sign in to your ID.me My Account page

2. Then, either:

    1. Look for the My Profile section, and select Manage Email, OR

    2. Select the Profile tab.

Once signed into your ID.me account, navigate to the My Profile sections and select Manage Email. Select the Add Email button to add a new email_ManagingMyIDmeAccount

Steps to add an email address to your account:

1. Select + Add Email.

2. Enter the new email address, then select the Send Verification button.

You can select Resend Verification if needed.

3. Check your inbox and spam folders for an email from hello@id.me with the subject line "ID.me – Please confirm your email address." 

4. Open the email and select the Confirm your email link, or copy and paste the provided link into a new browser window.

If you don't receive this email within 30 minutes, please contact ID.me Member Support for assistance, and include the email address originally used to create your account.

5. Return to your ID.me Profile to view your newly added email.

From here, you can:

  • Delete an email address(es) by clicking the trash can icon, OR
  • Change your Primary email address by selecting Make Primary.

 

Return to your ID.me Profile to view your newly added email, and from here you can either delete an email address or choose another as your primary address._step.5_ManagingMyIDmeAccount
If you receive a message that the new email address is already in use, please contact ID.me Member Support for further assistance.
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