ID.me and Slack answer the call for a secure online platform for health care providers to share information on COVID-19.
With the rapid spread of COVID-19, doctors and front-line health care providers called for a way to interact and share real-time information with peers to better fight the COVID-19 pandemic.
“The pandemic has changed the way we practice medicine in America,” said Dr. Jennifer Ellice, emergency room physician in Los Angeles. “The rapid spread of the novel coronavirus requires that we evolve newer and faster ways to communicate with each other than we have in the past. We no longer have the luxury of waiting for peer reviewed data from medical journals, large medical trials or professional association guidelines. We need a platform where frontline providers can share information quickly and exchange evidence-based and anecdotal information in real time and across specialties; information about disease presentation, diagnosis, management and treatments. This new collaborative workspace gives us a way to have this conversation with each other quickly and responsibly.”
In response, ID.me set up A Private Social Media Site On Slack exclusively for verified healthcare providers to share information about COVID-19.Once verified as a provider, you can post anonymously to share information freely with other verified providers across the country
Are you a health care provider? We could use your help!
Fast, Easy, and Free Enrollment
Providers can easily verify their identity and medical credentials to access the workspace in just a couple of minutes using a laptop or mobile phone. There is no charge for the service.
To complete the identity proofing, providers can use one of the following two options:
Device Verification - By clicking on a link sent via text to demonstrate proof of possession of a mobile phone registered in their name with a telecom provider.
Document Verification - By submitting an image of government-issued photo identification such as a driver’s license, passport, or passport card.
To ensure that only qualified healthcare providers can access this channel, doctors, physician assistants, and nurse practitioners
will be asked to validate their medical credentials by sharing their National Provider Identifier (NPI), which ID.me will match with the records on file with the Health and Human Services (HHS) database.
ID.me verifies the information submitted by the provider to establish a high-level of confidence that the user is who they are claiming to be.
Once the online enrollment process is complete, verified providers immediately get access to collaboration channels on Slack to post questions and share answers regarding a variety of topics such as protective gear, patient presentation, testing, ICU care, and discharge protocols related to the COVID-19 pandemic. As providers offer feedback the workspace will evolve to include new topics and discussion threads.
Providers who have previously enrolled into an ID.me account will be able to bypass the enrollment process and begin collaborating immediately after logging in.
ID.me’s technology is architected with a privacy-first model that puts users in control of when, where, and how their information is used. ID.me does not use Personally Identifiable Information (PII) collected during the enrollment or authentication processes for tracking or advertising purposes. Nor does ID.me share information with third parties without the user’s explicit consent. Providers who register for the Slack workspace can delete their ID.me account at any time or retain their ID.me credentials for future use to access other healthcare systems connected to the ID.me network.
Join the community and start a conversation providers can learn from by sharing: Lessons Learned, Relevant Information, and Questions.
To join the providers-only community, visit: covid.slack.com