I received an email from the Florida Department of Economic Opportunity (DEO). How do I verify my identity?

Tips and best practices for selecting and uploading acceptable identity documents can be found here.

ID.me has partnered with the state of Florida to help verify your identity for unemployment insurance.

 

To verify your identity:

1. If you received an email from the Florida Department of Economic Opportunity (DEO), the message contained a URL to verify your identity with ID.me.

2. You will be directed to the ID.me sign-in page.

You can sign in to your existing ID.me account, or create a new one.

 

 

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3. Confirm your email address.

 

 

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4. Select a multi-factor authentication option.

 

 

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5. Verify your identity.

Select Driver's license or state ID, Passport, or Passport card to upload.

You can take a photo with your mobile device or upload from your computer. 

 

 

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6. If you selected take a photo with your device, follow the onscreen prompts.

You'll be asked to input your phone number then ID.me will send you a text message with a link to your smartphone to take photos of your ID. 

If you don't have a smartphone, click here to learn how to verify your identity without a smartphone. 

 

 

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7. When prompted, take and submit a selfie.

 

 

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8. Enter all other requested information, including your Social Security number.

 

 

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9. Review and confirm to make sure all your information is accurate.

Then click "Continue" at the bottom of the screen. 

After ID.me verifies your identity, you will receive a confirmation text message as a way to protect you from fraud. To learn more about this text message, click here. 

 

 

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10. At the end of the process, be sure to click "Allow and continue."

This step shares your identity information with the DEO and enables your UI claim to continue.

 

 

 

 

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Note: If you verified your identity with a Trusted Referee:

  1. Return to the Florida DEO site.
  2. Log in to your agency account.
  3. Provide your ID.me credentials when prompted.
  4. Follow the steps for Florida DEO, then click to Allow the state to use your verified identity information.

What's Next

After you have verified your identity, either online or with the help of an ID.me Trusted Referee, you will receive another email from the Florida DEO with specific instructions.

 

For more on how to create your ID.me account and verify your identity, watch the video below.

 

 

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