When you choose to verify your identity using your passport, your screen will look like the one below. You can choose to Take photo with your phone or Upload photo from your computer.
In our example, we will choose Take photo with your phone.
1. Enter your mobile phone number, then click Continue.
2. You will receive a text message on your phone like the one below. Tap the link to proceed.
3. Follow the prompts to take a photo of your passport. Make sure you took a good photo, then tap Continue with this photo. Your passport will be reviewed and verified.
4. [You may be prompted to take and submit a selfie. Follow the prompts to take a head-and-shoulders photo, in "portrait" orientation, with your face taking up as much of the frame as possible.]
5. When all required images have been submitted, your screen will look like the one below. Return to the browser tab where you began identity verification: if you started on your laptop, go back to your laptop; if you started on mobile, return to the older tab on your device.
6. Enter your most recent home address.
7. [You may also be asked to verify ownership of your phone. Follow the prompts to receive a text or voice message, and enter any code provided.]
[NOTE: If you chose Upload photo from your computer, confirm your phone number when it is displayed. It will be pre-filled if you have set up multi-factor authentication.]
8. Confirm your Social Security number. (Why does ID.me ask for your Social Security number?)
9. Review the summary of personal information on the screen below. (You can click Edit to make updates or changes, but you may be prompted to join a video call with a Trusted Referee.) Click the checkbox for the Fair Credit Reporting Act (FCRA), then click Yes.
If your screen looks like the one below, your identity is verified. The screen also shows exactly what information is being requested by our partner.
Click Allow and continue to access information and services on the partner website. (If you click Deny, your access to the partner site will be limited.)
