Social Security - Why was my identity verification attempt unsuccessful? If your identity verification attempt was unsuccessful, it simply means that the information you provided did not match the authoritative sources we use for verification. Related articles Why was my identity verification attempt unsuccessful? Social Security - How do I verify with Self-Service? Social Security - How do I verify my identity using my Driver's License or State ID? iPrescribe - What happens if identity verification is unsuccessful? Social Security - Why do I need to submit a "selfie"?