For tips and best practices for selecting and uploading acceptable identity documents, click here.
ID.me has partnered with the Indiana Department of Workforce Development (DWD) to help verify your identity for unemployment insurance (UI).
To verify your identity:
1. Log in to your Uplink account at the DWD's unemployment portal.You should see a task on your claimant home page that says Identity Verification Needed. |
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2. Follow prompts to create a new account
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3. In your To-Do list, you should see a task that says Identity Verification Needed. |
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4. Follow the prompts and click the green Verify with ID.me button |
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5. You will be directed to the ID.me sign-in page.You can sign in to your existing ID.me account, or create a new one. |
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6. Confirm your email address. |
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7. Select a multi-factor authentication option (MFA). |
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8. Verify your identity.Select Driver's license or state ID, Passport, or Passport card to upload. You can take a photo with your mobile device or upload from your computer. |
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9. If you selected take a photo with your device, follow the onscreen prompts.You'll be asked to input your phone number then ID.me will send you a text message with a link to your smartphone to take photos of your ID. You can also upload photos directly from your computer if you have the images of your ID saved on your computer hard drive. If you don't have a smartphone, click here to learn how to verify your identity without a smartphone. |
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10. When prompted, take and submit a selfie. |
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11. Enter all other requested information, including your Social Security number. |
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12. Review and confirm to make sure all your information is accurate.Then click Continue at the bottom of the screen. After ID.me verifies your identity, you will receive a confirmation text message as a way to protect you from fraud. To learn more about this text message, click here. |
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13. At the end of the process, be sure to click Allow and continue.This step shares your identity information with the DWD and enables you to continue with your UI or PUA claim.
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Trusted Referee
If you are not able to complete the verification process due to an issue with your documentation, you will be routed to verify your identity over a video call with a Trusted Referee. Wait times may vary. You will need to show your identity documents to a Trusted Referee along with a selfie (a photo of yourself) to complete your verification.
To learn more about ID.me Trusted Referees, click here.
After you've completed your verification with a Trusted Referee, follow the steps below to continue with your claim:
- Return to the Indiana DWD site.
- Log in to your DWD account.
- Provide your ID.me credentials when prompted.
- Follow the steps for Indiana DWD, then click to Allow them to use your verified identity information.
What's Next
When you complete your identity verification, your next step is to return to the DWD UpLink Portal, and continue your claim.
- If you completed identity verification by yourself (i.e. without a video call with a Trusted Referee), you will be redirected automatically. Log on to your UpLink account.
- If you verified your identity with the help of a Trusted Referee, you must return to the UpLink Portal yourself. In your to-do list, look for the 'verify your identity' task and follow the prompts.
Provide your ID.me credentials when prompted, and be sure to click Allow. This action shares your identity information with the state and enables the claim process to continue.
Once your identity has been successfully verified online and matches the records on file at Indiana DWD, Indiana DWD can move forward with any other issues that may be holding up benefits.
Continue to check your Uplink account regularly for the most current status. Please visit unemployment.in.gov to log into your account.
For more on how to create your ID.me account and verify your identity, watch the video below.
