Please read the following important information from California EDD:
Claimants who received an official EDD notification in their UI Online account to verify their identity with ID.me were advised to verify their identity within 10 days of the notice. This will provide claimants every opportunity to validate their identities before an EDD notice of disqualification is issued.
We strongly encourage claimants to review the ID.me user guide (en Español) provided to fully utilize the self-service for validating identity and avoid the wait times for an ID.me Trusted Referee via a video chat.
After successfully verifying through ID.me, the EDD will remove the suspension on your claim related to identity verification within 7-10 days. Until then, continue to certify for benefits in UI Online to prevent delays in payments that will be issued if you meet all other eligibility requirements.