During the verification process, sometimes you might be asked to take a selfie (a photo of your face) to submit along with your documents.
It’s recommended to start the process on a computer then use a smartphone to take a selfie, but you can also complete the entire verification process on a smartphone if you do not have access to a computer.
If you do not have access to a smartphone to take a selfie, you can also take a selfie using a computer's webcam.
To take a selfie using a smartphone:
1. Select Take a selfie with my phone.
|
|
|
2. Enter the phone number of the device you will use to take a selfie then select Continue.
|
|
|
3. Check for a text message from ID.me sent to the phone number you submit in the previous step then select the link in the text message. |
|
|
4. Select the blue button that says Continue.You may need to grant permission to allow the selfie to be taken on your device. |
|
|
5. Hold the phone in front of your face to scan it then wait until you see a green check mark.Sometimes you will be required to take a still selfie instead, which is simply taking a photo of your face then submitting it. |
|
|
If you're having trouble getting your selfie accepted, click here for tips on how to take a selfie. |
||
6. Review your submission then select Continue.
|
|
|
7. After you submitted your selfie, return to the original web browser (either on a computer or a smartphone) to finish the verification process.
|
|
|
