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  1. ID.me Help Site
  2. Verifying for State Benefits
  3. Delaware

Delaware DOL - How do I verify my identity with the Delaware Department of Labor (DOL)?

 

ID.me has partnered with the Delaware Department of Labor (Delaware DOL) to verify your identity for unemployment insurance (UI) benefits.

Steps to verify your identity:

1. If you received notification from DOL to verify your identity, please visit the website referenced in the message, then select the green Verify with ID.me button.

 

Step 1, by selecting the link in the message sent to you by the DOL, you will be directed to a DOL and ID.me page with a Verify with ID.me button in the middle. Select it to continue.png

 

2. You will be directed to the ID.me sign-in page.

You can sign in to your existing ID.me account, or create a new one.

If you have previously created an ID.me account with a different email address, do not create a new one. Please sign in to your existing account and update your email address. 

Learn more about why you can’t have more than one account.

 

 

Step 2, Sign in to your account, or create an account, with an email and password.gif 

3. Confirm your email address.

 

 

Step 3, You will receive an email titled 'Welcome to ID.me – Please confirm your email,' follow the prompts to confirm the email you entered with your account.gif

4. Select a multi-factor authentication option (MFA).

 

 

Step 4, Set up a multi-factor authentication sign in method.gif

5. Verify your identity.

Select Driver’s License, State ID, Passport, or Passport Card.

You can take a photo with your mobile device or upload from your computer. 

 

 

Step 5, Choose to take or upload a photo of one of the listed identity documents.gif

6. If you chose to take a photo with your device, follow the onscreen prompts.

You'll be asked to input your phone number. ID.me will send you a text message with a link to your smartphone to take photos of your ID.

Learn how to verify your identity without a smartphone.

 

 

Step 6, To take a photo with your mobile device, enter your phone number and follow the instructions on your phone.gif

7. When prompted, take and submit a selfie.

 

 

Step 7, You will be prompted to take a selfie; select continue after submitting it.gif

8. Enter all other requested information, including your Social Security number.

 

 

Step 8, Enter all other requested information, including your Social Security number.gif

9. Review and confirm and select Yes.

After ID.me verifies your identity, you will receive a confirmation text message as a way to protect you from fraud.

 

Step 9, Review and confirm that your information is correct, then select Yes.gif

Trusted Referee

If you are not able to complete the verification process due to an issue with your documentation, you will be routed to verify your identity over a video call with a Trusted Referee. Wait times may vary. You will need to show your identity documents to a Trusted Referee along with a selfie (a photo of yourself) to complete your verification. 

After you've completed your verification with a Trusted Referee, follow the steps below to continue with your claim:

  1. Return to the Delaware DOL site.

  2. Log in to your Delaware DOL account.

  3. Provide your ID.me credentials when prompted.

  4. Follow the steps for Delaware DOL, then select to Allow them to use your verified identity information.

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