ID.me has partnered with the Delaware Department of Labor (Delaware DOL) to verify your identity for unemployment insurance (UI) benefits.
Steps to verify your identity:
1. If you received notification from DOL to verify your identity, please visit the website referenced in the message, then select the green Verify with ID.me button. |
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2. You will be directed to the ID.me sign-in page.You can sign in to your existing ID.me account, or create a new one. If you have previously created an ID.me account with a different email address, do not create a new one. Please sign in to your existing account and update your email address. Learn more about why you can’t have more than one account. |
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3. Confirm your email address. |
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4. Select a multi-factor authentication option (MFA). |
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5. Verify your identity.Select Driver’s License, State ID, Passport, or Passport Card. You can take a photo with your mobile device or upload from your computer. |
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6. If you chose to take a photo with your device, follow the onscreen prompts.You'll be asked to input your phone number. ID.me will send you a text message with a link to your smartphone to take photos of your ID. Learn how to verify your identity without a smartphone. |
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7. When prompted, take and submit a selfie. |
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8. Enter all other requested information, including your Social Security number. |
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9. Review and confirm and select Yes.After ID.me verifies your identity, you will receive a confirmation text message as a way to protect you from fraud. |
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Trusted Referee
If you are not able to complete the verification process due to an issue with your documentation, you will be routed to verify your identity over a video call with a Trusted Referee. Wait times may vary. You will need to show your identity documents to a Trusted Referee along with a selfie (a photo of yourself) to complete your verification.
After you've completed your verification with a Trusted Referee, follow the steps below to continue with your claim:
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Return to the Delaware DOL site.
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Log in to your Delaware DOL account.
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Provide your ID.me credentials when prompted.
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Follow the steps for Delaware DOL, then select to Allow them to use your verified identity information.