ID.me has entered a partnership with the Delaware Department of Labor (DOL) to verify your identity for unemployment insurance (UI) benefits.
To verify your identity:
1. If you received notification from DOL to verify your identity, please visit the website referenced in the message, then click the green Verify with ID.me button. |
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2. You will be directed to the ID.me sign-in page.You can sign in to your existing ID.me account, or create a new one. |
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3. Confirm your email address. |
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4. Select a multi-factor authentication option (MFA). |
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5. Verify your identity.Select Driver's license or state ID, Passport, or Passport card to upload. You can take a photo with your mobile device or upload from your computer. |
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6. If you chose to take a photo with your device, follow the onscreen prompts.You'll be asked to input your phone number. ID.me will send you a text message with a link to your smartphone to take photos of your ID. If you don't have a smartphone, click here to learn how to verify your identity without a smartphone. |
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7. When prompted, take and submit a selfie. |
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8. Enter all other requested information, including your Social Security number. |
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9. Review and confirm and click Continue.After ID.me verifies your identity, you will receive a confirmation text message as a way to protect you from fraud. |
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Trusted Referee
If you are not able to complete the verification process due to an issue with your documentation, you will be routed to verify your identity over a video call with a Trusted Referee. Wait times may vary. You will need to show your identity documents to a Trusted Referee along with a selfie (a photo of yourself) to complete your verification.
To learn more about ID.me Trusted Referees, click here.
After you've completed your verification with a Trusted Referee, follow the steps below to continue with your claim:
- Return to the Delaware DOL site.
- Log in to your Delaware DOL account.
- Provide your ID.me credentials when prompted.
- Follow the steps for Delaware DOL, then click to Allow them to use your verified identity information.
What's Next
ID.me let the Delaware Department of Labor know your identity has been verified. Please allow the DE DOL 7-14 business days to process your verification and lift the hold on your claim.
