If you were unable to access your Digital COVID-19 Vaccine Record via the California Department of Public Health (CDPH) website, it's likely CDPH has your record, but not your correct information.
- Your mobile phone number or email address was not included or does not match,
- Name is spelled differently, or
- Date of birth does not match.
Once you have successfully verified your identity, remediation of your record will be completed by CDPH within 2-3 weeks.