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Mississippi and ID.me

The Mississippi Department of Employment Security (Mississippi DES) works with ID.me to create a highly secure identity verification process that ensures you—and only you—will be able to access your benefits.

ID.me does not approve unemployment claims or distribute funds to claimants. ​​This article explains how to verify with ID.me for Mississippi’s DES.

How to verify

Follow the steps below to verify your identity.

1. Visit Mississippi DES

To get started:

  1. Go to the MDES portal and log in with your MDES user ID and password.
  2. Select File an Unemployment Claim.
  3. Follow the prompts requested from MDES.
  4. After you confirm your claim, select Verify with ID.me.

2. Verify your identity

You can use the self-service verification method to verify your identity for unemployment benefits. For steps to verify your identity, visit Verifying for state benefits and services.

If you can’t complete the verification process due to an issue with your documents, you will be routed to verify your identity over a video call.

After you verify

If you verified over a video call with a Video Chat Agent, please follow these instructions to let MDES know that you are verified:

  1. Log back into the Mississippi Unemployment System.
  2. Select the ID.me button, and enter your ID.me email address and password.
  3. Select Allow to complete your verification, and MDES will automatically be notified.

After you verify your identity, you can sign in to your MDES account by selecting Verify with ID.me.

Get help

Who you need to contact for help depends on if you completed the verification process or not.

ID.me

ID.me can help if you have trouble with the identity verification process. Common issues include:

Mississippi

They can best help with questions and next steps after you complete the verification process. For example, you may have questions about benefits or services you verified for. Before contacting them:

  1. Confirm your verification was successful
  2. Confirm you shared your information with the organization
  3. Review our best practices and sample messages of how to request help from the organization you need to access.