The Missouri Division of Employment Security (Missouri DES) works with ID.me to create a highly secure identity verification process that ensures you—and only you—will be able to access your benefits.
ID.me’s role in this partnership is exclusively regarding identity verification. ID.me does not approve unemployment claims or distribute funds to claimants. This article explains how to verify with ID.me for Missouri’s DES.
About the verification process
ID.me’s next-generation identity platform meets the highest federal standards for online identity proofing and authentication. During the verification process, you will be asked to share your information.
In addition, ID.me has built rigorous security and privacy requirements into our technology. Learn more about ID.me’s Privacy Bill of Rights and how your information is protected.
How to verify
Follow the steps below to verify your identity.
1. Visit Missouri DES
If you received an email from Missouri DES to verify your identity, visit the site referenced in the message, sign into your portal, then select Verify with ID.me.
2. Verify your identity
You can use the self-service verification method to verify your identity for unemployment benefits. For steps to verify your identity, visit Verifying for state benefits and services.
If you can’t complete the verification process due to an issue with your documents, you will be routed to verify your identity over a video call.
After you verify
If you verified over a video call with a Video Chat Agent, Missouri DES will send you an email. Read the email and sign into your portal to continue your application process. Please allow up to 7 business days for Missouri DES to clear the issue.
After you verify your identity, you can sign in to your Missouri UInteract account.
Manage your ID.me account
After creating your ID.me account, you can also manage your account settings.
- Change or add email addresses to your account.
- Reset your password.
- If you can’t access your ID.me account email address, need to reset your password, or see an error message, visit I can't sign in to my account.
- Learn more about Getting started with multi-factor authentication.
- If you’re having trouble, visit Troubleshooting multi-factor authentication.