Jobs Hub is an online platform created by ID.me that helps members discover careers, acquire skills, and embark upon new job experiences.

Currently, Shift is the only ID.me partner available on Jobs Hub. For assistance with Shift’s services, please contact Shift directly.

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• How do I verify my identity?

• How do I verify my Military status?

Managing my account

• How do I create an ID.me account?

• How do I reset my ID.me password?

• How do I confirm my email address?

• How do I change the email address in my ID.me account?

• How do I close / delete my ID.me account?

Troubleshooting

• How can I solve common technical issues?

• How do I take and submit a selfie with a smartphone?

• What is multi-factor authentication?

• What is a Primary or Secondary Identity Document?

• Why weren’t my documents approved?

Privacy

• Why does ID.me need my Social Security Number?

• Why am I being asked to share my information?

• How does ID.me protect my information?

• ID.me Privacy Bill of Rights