The National Cancer Institute (NCI) has partnered with ID.me to verify your identity. This article explains how to verify for NCI.
About the verification process
ID.me’s next-generation identity platform meets the highest federal standards for online identity proofing and authentication. During the verification process, you will be asked to share your information.
In addition, ID.me has built rigorous security and privacy requirements into our technology. Learn more about ID.me’s Privacy Bill of Rights and how your information is protected.
How to verify
Follow the steps below to verify your identity.
1. Get started
To start the verification process:
Go to the NCI Identity and Access Management page and sign in with your active CTEP-IAM username and password.
In the Personal Information section, find the ‘ID.me Information’ tab and select ID.me Create an account.
2. Sign in or create an ID.me account
If you have an ID.me account, sign in using your email address and password. Otherwise, create a new ID.me account.
To create a new ID.me account:
Enter your email address and password, then select Create account.
- Confirm your email address. For more information, visit Confirming your email address.
- Set up multi-factor authentication (MFA) to further protect your account. For step-by-step instructions for setting up MFA, go to Getting started with multi-factor authentication (MFA).
3. Verify your identity
You can use the self-service verification method to verify your identity for NCI. If you can’t complete the verification process due to an issue with your documents, you will be routed to verify your identity over a video call with a Trusted Referee.
- Choose how to verify your identity. You can upload a photo of your driver's license, state ID, passport, or passport card.
Take and submit a video selfie. If you’re taking a selfie using your smartphone and don’t have a US phone number, select I don’t have a US phone number.
- Enter all other requested information, including your Social Security Number. If you don’t have a Social Security number, select I don’t have a Social Security number.
- Review and confirm to make sure all your information is accurate, then select Yes at the bottom of the screen. If you don’t have a US address, select I don’t have a US address.
- Select Allow and continue to finish your identity verification process.
After ID.me verifies your identity, you will receive a confirmation text message as a way to protect you from fraud.
What is an ID.me Video Chat Agent?
If your online identity verification attempt was unsuccessful, you may see the option to connect with an ID.me Trusted Referee or Video Chat Agent.
A Video Chat Agent, also known as a Trusted Referee, is a trained identity specialist employed by ID.me to prove your identity. When verifying your identity with a Trusted Referee, you may be asked to upload photos of your identification documents and show the physical copies to an ID.me Trusted Referee. You may need to show either two primary documents or one primary document and two secondary documents and/or proof of a Social Security number.
Although wait times for a video call vary, you can schedule a video call appointment to finish verifying at a time that works best for you.
If you are prompted to verify your identity on a video call with a Trusted Referee, please follow the steps below:
Manage your ID.me account
After creating your ID.me account, you can also manage your account settings.
- Change or add email addresses to your account.
- Reset your password.
- If you can’t access your ID.me account email address, need to reset your password, or see an error message, visit I can't sign in to my account.
- Learn more about Getting started with multi-factor authentication.
- If you’re having trouble, visit Troubleshooting multi-factor authentication.