The Internal Revenue Service (IRS) works with ID.me, a technology provider, to provide authentication and identity verification for taxpayers and tax professionals accessing IRS applications.
Proving your identity involves uploading government documents, taking a video selfie, and filling out personal information. These identity verification services are crucial for the IRS to ensure millions of taxpayers and tax professionals can securely access IRS online services.
Select a tab that aligns with your status—whether you already have an ID.me account or are creating an ID.me account for the first time—for complete instructions.
If you are an existing ID.me member, do not create another account. Instead, sign in to the IRS and consent to share your verified identity information:
- Go to the IRS application you’d like to access.
- Sign in with your ID.me account and complete multi-factor authentication (MFA).
- If required, follow the prompts to provide any additional information.
- From the Authorize screen, review the information that the IRS will receive and then select Allow to consent to share that information with them.
If you do not have an ID.me account, you must create an account using your personal email, set up Multi-Factor Authentication, verify your identity, and then consent to share your identity information with the IRS to access their site. You only need to verify your identity once—then you can use your ID.me log in at IRS and anywhere else ID.me is accepted.
For steps to verify your identity, visit Verifying your identity for the IRS.
Visit the articles below if you’re having trouble with the verification process or your ID.me account.
Who to contact for support
- The verification process
- Your ID.me account settings
- Deleting your ID.me account
- Other questions involving the use of ID.me
- Account balances
- Payments and payment plans - For example, if you want to know if you owe anything to the IRS.
- Questions about your tax records - Getting your tax transcripts from current or past years or checking on your tax refund
- How to get your IRS IP PIN
- If you were asked to verify your tax return information
- IRS letters or other notices
To contact the IRS:
- Visit the IRS tool or application login page.
- Find and select the “What if I can’t verify my identity?” section.
- Select the “Alternative options” link.
To contact the IRS, you can call the phone number on a notice or letter you received from the IRS. You can also visit the IRS website to learn more about online tools and resources, or receive telephone or local assistance.