Indeed works with ID.me to verify employer’s identities to help ensure a safer community of job opportunities for all users on Indeed. Confirming the accuracy of your employer account is essential to the security and validity of employers, and job seekers alike. This article explains how to verify your identity for Indeed.
How to verify
Follow the steps below to verify your identity.
1. Visit the Indeed site
To get started:
- Visit the Indeed’s employer site and select Register to create a new account, or sign in to your existing Indeed account.
Note: Until your account is verified, jobs that you post will not be visible on Indeed.
- Select Upload a valid Government ID to verify your Indeed Employer Account with ID.me.
Tip: For information on how to Upload an official business document or Call [Indeed’s] Account Verification Team, visit Indeed’s Employer support pages on Document Verification Requests and Calling Indeed’s Account Verification Team. - Scroll down and select Verify with ID.me.
2. Sign in or create an ID.me account
If you have an ID.me account, sign in using your email address and password. Otherwise, create a new ID.me account.
To create a new ID.me account:
- Enter your email address and password, then select Create account.
- Confirm your email address. For more information, visit Confirming your email address.Set up multi-factor authentication (MFA) to further protect your account. For step-by-step instructions for setting up MFA, select one of the following MFA methods:
3. Verify your identity for Indeed
To verify your identity, you need to provide a valid ID document, like a driver’s license or passport, and either a phone number or a video selfie.
To begin, select the photo ID document that you want to submit from the list of available options: driver’s license or state-issued ID, passport, or passport card.
After choosing your preferred ID document option, you’ll need to select how you want to submit the photo(s). You have the option to either take a photo of your document(s) using a mobile phone with a camera or upload photo(s) from your device.
To take photos of your documents:
- Select Take photo.
- Enter your mobile phone number, then select Continue. ID.me will send you a text message with a link from a 5-digit phone number.
- Select the link in the text message to confirm your phone number. ID.me will automatically open a webpage in your phone’s default web browser (ex: Safari, Chrome), and you will be asked to confirm if you own the email address you provided.
- Follow the prompts to take your photo(s) using your phone’s camera. Ensure you follow our best practices for taking photos of documents. If your images look good and you are finished taking your photo(s), select Continue.
To upload images of your documents:
- Select Choose image.
- Follow the prompts to upload your photo(s) from your device. Ensure you follow our best practices for taking photos of documents. If your images look good and you are finished uploading your photo(s), select Continue.
- Enter your mobile phone number, then select Continue. ID.me will send you a text message with a link from a 5-digit phone number.
- Select the link in the text message to confirm your phone number. ID.me will automatically open a webpage in your phone’s default web browser (ex: Safari, Chrome), and you will be asked to confirm if you control the email address you provided.
Video selfie
You may be asked to take and submit a video selfie to help ID.me verify your identity by ensuring the picture of your face matches the photo on the submitted ID document. If you are required to take a video selfie, ID.me will automatically prompt you to complete this step when clicking the link that was sent in the text message.
4. Share your information
After ID.me has successfully verified your identity, you will see “We’ve verified your identity!”
Next, you’ll be asked to share your verified information with Indeed. To share your information, select Allow. After you have allowed ID.me to share your information with Indeed, you will automatically be redirected back to your Indeed account profile page.
About identity verification
ID.me’s next-generation identity platform meets the highest federal standards for online identity proofing and authentication. During the verification process, you will be asked to share your information with Indeed.
In addition, ID.me has built rigorous security and privacy requirements into our technology. Learn more about ID.me’s Privacy Bill of Rights and how your information is protected.
Manage your ID.me account
After creating your ID.me account, you can also manage your account settings.
Account settings
- Change or add email addresses to your account
- Reset your password
- If you can’t access your ID.me account email address, need to reset your password, or see an error message, visit I can't sign in to my account
Multi-factor authentication
- Learn more about Getting started with multi-factor authentication.
- If you’re having trouble, visit Troubleshooting multi-factor authentication.
Who to contact for support
Who you need to contact for help depends on if you completed the verification process or not.
ID.me
ID.me can help if you have trouble with the identity verification process. Common issues include:
- Account sign-in issues
- Uploading identification documents or selfies
- Fixing documents that were rejected
Indeed
They can best help with questions and next steps after you complete the verification process. For example, you may have questions about benefits or services you verified for. Before contacting them:
- Confirm your verification was successful
- Confirm you shared your information with the partner
- Review our best practices and sample messages of how to request help from ID.me partners