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Indeed and ID.me

Indeed works with ID.me to verify employer’s identities to help ensure a safer community of job opportunities for all users on Indeed. Confirming the accuracy of your employer account is essential to the security and validity of employers, and job seekers alike. This article explains how to verify your identity for Indeed.

How to verify

Follow the steps below to verify your identity.

1. Visit the Indeed site

To get started:

  1. Visit the Indeed’s employer site and select Register to create a new account, or sign in to your existing Indeed account.
    Note: Until your account is verified, jobs that you post will not be visible on Indeed.
  2. Select Upload a valid Government ID to verify your Indeed Employer Account with ID.me.
    Verify_your_account_to_finish_posting_your_job.png
    Tip: For information on how to Upload an official business document or Call [Indeed’s] Account Verification Team, visit Indeed’s Employer support pages on Document Verification Requests and Calling Indeed’s Account Verification Team.
  3. Scroll down and select Verify with ID.me.
    Verify_with_ID.me.png

2. Sign in or create an ID.me account

If you have an ID.me account, sign in using your email address and password. Otherwise, create a new ID.me account.

Note: Do not create more than one ID.me account. For more information, visit Can I have more than one ID.me account?

To create a new ID.me account:

  1. Enter your email address and password, then select Create account.
  2. Confirm your email address. For more information, visit Confirming your email address.Set up multi-factor authentication (MFA) to further protect your account. For step-by-step instructions for setting up MFA, select one of the following MFA methods:
Tip: If you’re setting up MFA for the first time, make sure to save or download your recovery code to ensure you always have access to your ID.me account.

3. Verify your identity for Indeed

To verify your identity, you need to provide a valid ID document, like a driver’s license or passport, and either a phone number or a video selfie.

To begin, select the photo ID document that you want to submit from the list of available options: driver’s license or state-issued ID, passport, or passport card.

Choose_a_verification_method.png

After choosing your preferred ID document option, you’ll need to select how you want to submit the photo(s). You have the option to either take a photo of your document(s) using a mobile phone with a camera or upload photo(s) from your device.

Take photo Choose image

To take photos of your documents:

  1. Select Take photo.
    Take_photo.png
  2. Enter your mobile phone number, then select Continue. ID.me will send you a text message with a link from a 5-digit phone number.
    Receive_a_link_on_a_smartphone.png
  3. Select the link in the text message to confirm your phone number. ID.me will automatically open a webpage in your phone’s default web browser (ex: Safari, Chrome), and you will be asked to confirm if you own the email address you provided.
    Your_ID.me_verification_code_text_message.png
  4. Follow the prompts to take your photo(s) using your phone’s camera. Ensure you follow our best practices for taking photos of documents. If your images look good and you are finished taking your photo(s), select Continue.
    Take_photos_with_your_phone.png

Video selfie

You may be asked to take and submit a video selfie to help ID.me verify your identity by ensuring the picture of your face matches the photo on the submitted ID document. If you are required to take a video selfie, ID.me will automatically prompt you to complete this step when clicking the link that was sent in the text message.

Select_continue.gif   Take_a_video_selfie.gif

4. Share your information

After ID.me has successfully verified your identity, you will see “We’ve verified your identity!”

Next, you’ll be asked to share your verified information with Indeed. To share your information, select Allow. After you have allowed ID.me to share your information with Indeed, you will automatically be redirected back to your Indeed account profile page.

Note: For assistance with your Indeed Employer Account once you’ve already verified, contact Indeed.

Get help

Who you need to contact for help depends on if you completed the verification process or not.

ID.me

ID.me can help if you have trouble with the identity verification process. Common issues include:

Indeed

They can best help with questions and next steps after you complete the verification process. For example, you may have questions about benefits or services you verified for. Before contacting them:

  1. Confirm your verification was successful
  2. Confirm you shared your information with the organization
  3. Review our best practices and sample messages of how to request help from the organization you need to access.