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  2. Verifying My Identity Online

Verifying My Identity Online

General Information

Información general (Español) Articles in this section
  • How do I verify my identity?
  • How do I confirm my email address?
  • Why does ID.me ask for my Social Security number?
  • How do I change languages when using ID.me?
  • How do I verify using my Individual Taxpayer Identification Number (ITIN)?
  • Can I help a family member verify their identity with ID.me?
See all

Trusted Referees

Árbitros de confianza y agentes de video chat (Español) Articles in this section
  • What is an ID.me Trusted Referee video call?
  • What is a Primary or Secondary Identification Document?
  • What do I do if I don’t have proof of address with my name on it?
  • Can I use an expired ID to verify my identity?
  • Where do I upload my document(s) for my Trusted Referee Video Call?
  • How do I connect with a Trusted Referee?
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Troubleshooting

Resolución de problemas técnicos (Español) Articles in this section
  • Troubleshooting - How can I solve common technical issues? 
  • Why were my identity documents not accepted?
  • Why was my identity verification attempt unsuccessful?
  • What should I do if I use a work email to create my ID.me account?
  • Why am I being asked to sign in to contact ID.me Support?
  • How do I update my information?
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Verifying My Identity Online Trending Articles

  • How do I verify my identity?
  • How do I confirm my email address?
  • Why does ID.me ask for my Social Security number?
  • What is an ID.me Trusted Referee video call?
  • What is a Primary or Secondary Identification Document?
  • Troubleshooting - How can I solve common technical issues? 
  • Why were my identity documents not accepted?
  • Why was my identity verification attempt unsuccessful?
  • HHS & ID.me
  • California EDD UI & ID.me
  • California Disability Insurance & ID.me
  • Indeed & ID.me
  • What is multi-factor authentication (MFA)?
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