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Verifying My Identity Online

General Information

Información general (Español) Articles in this section
  • How do I verify my identity?
  • How do I confirm my email address?
  • Why does ID.me ask for my Social Security number?
  • How do I change languages when using ID.me?
  • Can I help a family member verify their identity with ID.me?
  • How do I create a digital copy of my document on a computer?
See all

Trusted Referees

Árbitros de confianza y agentes de video chat (Español) Articles in this section
  • What is an ID.me Trusted Referee video call?
  • What is a Primary or Secondary Identification Document?
  • What do I do if I don’t have proof of address with my name on it?
  • Can I use an expired ID to verify my identity?
  • ¿Qué es un documento de identificación primario o secundario?
  • ¿Qué es una videollamada de Trusted Referee (Árbitro de Confianza)?
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Troubleshooting

Resolución de problemas técnicos (Español) Articles in this section
  • Troubleshooting - How can I solve common technical questions? 
  • Why were my identity documents not accepted?
  • Why was my identity verification attempt unsuccessful?
  • Why am I being asked to log in to submit a ticket?
  • How do I update my information?
  • What if I don’t live in the United States?
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Verifying My Identity Online Trending Articles

  • How do I verify my identity?
  • How do I confirm my email address?
  • Why does ID.me ask for my Social Security number?
  • What is an ID.me Trusted Referee video call?
  • What is a Primary or Secondary Identification Document?
  • Troubleshooting - How can I solve common technical questions? 
  • Why were my identity documents not accepted?
  • Why was my identity verification attempt unsuccessful?
  • HHS & ID.me
  • California EDD UI & ID.me
  • California Disability Insurance & ID.me
  • Indeed & ID.me
  • What is multi-factor authentication (MFA)?
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