Accessing California DMV with ID.me

Who Is ID.me?

• Who is ID.me?
• What does ID.me do for the California DMV?
• Does ID.me share my data?

Managing my ID.me Account

• How do I confirm my email address?
• What do I do if I don't receive a confirmation email?
• How do I reset my ID.me password?
• How do I delete my ID.me account?
• Why am I being asked to share my information with California DMV?

Securing my ID.me Account with Multi-factor Authentication (MFA)

• What is multi-factor authentication (MFA)?
• What happens when I select “Text Message or Phone Call” for MFA?
• What happens to my MFA when I change my phone?

Completing my DMV Application

• Can I start a new application with an existing ID.me account?
• What documents can serve as proof of my identity?
• What documents can serve as proof of my Social Security number?
• What documents can serve as proof of my California Residency?
• Can I use a California-issued driver’s license or state ID card as a “document issued by a government agency”?
• What proof of California Residency documents should I provide if my mailing address is separate from my residential address?

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