Account Management

• Creating your ID.me account
• Am I eligible to be an ID.me member?
• I have more than one account
• Does ID.me verify individuals under 18 years old?
• Confirming your email address
• Why do I need to confirm my email address?

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• I can't sign in to my account
• Signing in and out of your ID.me account
• Resetting your ID.me password
• My account is locked
• I don’t have access to my email address
• Do I need to verify my identity every time I sign in to a partner website?

• Managing your personal information
• Managing your ID.me account settings
• Changing your account email address
• Updating your legal name
• Can I share an account with my spouse or other family members?
• Changing your mailing address

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• Changing your multi-factor authentication (MFA) method
• Getting started with multi-factor authentication (MFA)
• Setting up device unlock multi-factor authentication (MFA)
• Setting up push notification multi-factor authentication (MFA)
• Setting up code generator multi-factor authentication (MFA)
• Setting up text message or phone call multi-factor authentication (MFA)

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• Getting started with the ID.me Authenticator app
• Managing your ID.me Authenticator app
• Using the ID.me Authenticator app with smartwatches
• Troubleshooting ID.me Authenticator app