Skip to main content

ID.me Help Center Logo ID.me Help Center Logo

Go to ID.me
  • Español (Latinoamérica)
    Go to ID.me
    English (US) Español (Latinoamérica)

Sign in to Contact Support

Sign in so we can help with your wallet quickly and securely.

Contact Support

Find quick answers

  • Create your ID.me wallet
  • I changed my phone number
  • My wallet was suspended
  • I have more than one wallet

Can’t sign in?

For the fastest way to recover your wallet, use chat—no sign-in needed.

Start Chat
Chat isn’t available on this device or network.
Try disabling pop-up blockers or using a mobile device. If chat still doesn’t open, select “Trouble starting chat?” below.
Trouble starting chat?
ID.me Help Center Help Center home page

ID.me simplifies how individuals prove and share their identity online.

  • Follow ID.me on Twitter
  • Like ID.me on Facebook
  • Follow ID.me on LinkedIn
  • Follow ID.me on Instagram
Contact Support
Español (Latinoamérica)

Copyright © ID.me, LLC.

Privacy Terms Cash Back Terms Privacy Rights Center Cookie Preferences