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  1. ID.me Help Center
  2. Identity Verification
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  4. Internal Revenue Service
  5. Troubleshooting

Troubleshooting

  • Power of Attorney for the IRS

    Power of attorney (POA) allows someone to represent a taxpayer in tax matters before the IRS. The representative or d...

  • How do I get an IP PIN from the IRS?

    You must get your Identity Protection Personal Identification Number (IP PIN) from the Internal Revenue Service (IRS)...

  • What if I can't verify before the end of tax filing season?

    With the IRS tax filing deadline approaching on April 18, 2023, ID.me recognizes the importance of filing sooner than...

  • Why did I get a CP303 notice from the IRS?

    The IRS sends CP303 notices to those whose information was used to access an IRS application. This notice is to ensur...

  • IRS error codes

    You may come across specific IRS error codes when using ID.me. This article includes a list of IRS error codes and ne...

  • How do I contact the IRS for tax records?

    ID.me does not process or handle any documents pertaining to your tax records or filing status. As an IRS technology ...

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