Troubleshooting
-
Getting help after verifying for the Internal Revenue Service
After verifying your identity for the Internal Revenue Service (IRS), you will need to contact the IRS for questions ...
-
Getting an IP PIN from the IRS
You must get your Identity Protection Personal Identification Number (IP PIN) from the Internal Revenue Service (IRS)...
-
What if I can't verify before the end of tax filing season?
The IRS tax filing deadline was on April 18, 2023. If you didn’t verify in time, you may file for an extension with t...
-
Power of Attorney for the IRS
Power of attorney (POA) allows someone to represent a taxpayer in tax matters before the IRS. The representative or d...
-
When will my selfie, video and biometric data be deleted?
Users who first verify their identity with ID.me in order to access the IRS can expect their selfie and Biometric Inf...