Troubleshooting
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IRS - How do I get an IP PIN?
ID.me does not process or handle Identity Protection Personal Identification Number (IP PIN) requests. As a trusted t...
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IRS - Why did I get a CP303 notice from the IRS?
The IRS sends CP303 notices to those whose information was used to access an IRS application. This notice is to ensur...
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IRS - What is Error code 2001?
After verifying your identity with ID.me, you may see an IRS message saying “A condition has been identified that's p...
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IRS - How do I contact the IRS for tax records?
ID.me does not process or handle any documents pertaining to your tax records or filing status. As a trusted technolo...