Documents

Primary and secondary documents are types of identification documents you'll need to present when you verify your ide...

When you verify your identity with ID.me, you will need to upload images of specific personal identity documents, suc...

When verifying your identity or for a community discount, you may need to upload documents to prove you are you. Taki...

During the verification process, you can take photos of documents or upload documents from your smartphone. This arti...

When you choose to verify your identity using your driver's license or state ID, your screen will look like the one b...

If ID.me can't confirm your Social Security number (SSN) by checking with credit bureaus, you may be asked for ad...

You may need to create a digital copy of a document and upload it from your computer during the verification process....

When using ID.me’s online identity verification process, you may verify your identity using one of the following: ...

If you recently changed your legal name and haven’t yet verified your identity, you will need to schedule a video cal...

You can use a utility bill that does not have your name on it if you also provide a document that shows the relations...

When verifying your identity, you can choose to Take photo with your phone or Upload photo from your computer. In the...

Steps to follow if your document(s) was rejected: 1. Whenever a document(s) you have submitted is not accepted fo...

Instead of uploading new documents during a video call, you may have the option to reuse a pre-approved document to v...

A Letter Attesting State Residency (LASR) proves your address if you don’t currently have a permanent address. You ma...

After you upload identity documents, you may sometimes see messages like "We couldn't read your passport" or "We coul...

Below is a partial list of documents ID.me cannot accept:  Expired documents Employee ID badges Documents that are t...

When you verify your identity with ID.me, you will need to upload images of specific personal identity documents,...

If you are verifying your identity online, and your Driver’s License has a PO Box listed as your home address, you ma...

Yes, in some instances you may be able to use an expired Driver’s License or State-ID to verify your identity. If you...

DocuSign works with ID.me to verify the identity of users who need to securely sign documents using DocuSign. The rol...

In order to use a bank statement as an acceptable secondary document for identity verification, it must meet the foll...

In order to use a utility bill as an acceptable secondary document for identity verification, it must meet the follow...

In order to use a medical bill as an acceptable secondary document for identity verification, it must meet the follow...

Yes, ID.me follows the National Institute of Standards and Technology (NIST) guidelines for acceptable identity docum...