Securing My EPCS or eRx Account with Multi-factor Authentication (MFA)
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EPCS & eRX - What is multi-factor authentication (MFA)?
Multi-factor authentication (MFA) strengthens account security by requiring two factors to verify your identity. Thes...
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EPCS & eRX - What happens when I select "Text Message or Phone Call" for MFA?
Some EPCS providers may not permit you to select Text Message or Phone Call as your multi-factor authentication optio...
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EPCS & eRX - What happens when I select "Push Notification" for my MFA?
When you select Push Notification as a multi-factor authentication (MFA) method, you will download and install a sepa...
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EPCS & eRX - What happens when I select "Code Generator" for MFA?
When you select Code Generator as a multi-factor authentication (MFA) option, you download and install a code-generat...
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EPCS & eRX - What happens when I select "FIDO U2F Security Key" for MFA?
A FIDO U2F Security Key uses a specialized USB device to help secure your account with multi-factor authentication (M...
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EPCS & eRX - How do I use ID.me Authenticator’s companion app for smart watches?
The ID.me Authenticator app can be used to facilitate multi-factor authentication (MFA). It is also compatible with s...
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EPCS & eRX - What happens to my MFA when I change my phone?
If there is a change in your phone service (for example, if you deactivate or upgrade your phone, or change providers...