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  1. ID.me Support
  2. Accessing EPCS & eRx with ID.me
  3. Securing My EPCS or eRx Account with Multi-factor Authentication (MFA)

Securing My EPCS or eRx Account with Multi-factor Authentication (MFA)

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  • What is multi-factor authentication (MFA)?
  • What happens when I select "Text Message or Phone Call" for MFA?
  • What happens when I select "Push Notification" for my MFA?
  • What happens when I select "Code Generator" for MFA?
  • What happens when I select "FIDO U2F Security Key" for MFA?
  • How do I use ID.me Authenticator’s companion app for smart watches?
  • Having trouble entering your 6-digit code?
  • What happens to my MFA when I change my phone?
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