If you select Text Message or Phone Call for multi-factor authentication (MFA), you will receive a code via text message or (audio) phone call when you sign in to your ID.me account. Enter the code from the message to complete the sign-in.
To set up Text Message/Phone Call MFA:
If you have already set up Tex Message or Phone Call for MFA, and would like to know how you can use it to sign in, click here.
Step One: Select "Text Message or Phone Call" when prompted to select an MFA method.You will see this screen when you are verifying your identity. You can also make this selection on the Sign In & Security tab of your account. |
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Step Two: Enter the phone number you wish to use, then select “Text me” or “Call me.”After you have chosen a notification method, click “Continue.” When you click Continue, you will receive a text or (audio) phone call at the number you provided. The message will contain a 6-digit code. |
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Step Three: Enter the 6-digit code you received and click “Continue.” |
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Step Four: Click “Continue” again to complete the MFA setup process. |
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To sign in to your account with Text Message or Phone Call MFA:
Step One: Sign in to your ID.me account. |
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Step Two: During the sign-in process, select "Text Message or Phone Call" for MFA. |
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Step Three: When you are prompted, enter the 6-digit code you received via text or phone call to complete the sign-in. |
