Troubleshooting topics
Explore by topic
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Identity Verification Verify your identity and troubleshoot verification issues.
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Community Verification Verify for military, nurse, teacher, PBR, and troubleshoot verification issues.
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Account Management Sign in, manage passwords, set up MFA, and use the ID.me Authenticator App.
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Discounts Claim and troubleshoot ID.me Shop discounts.
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Privacy & Fraud Manage your data and learn how ID.me protects your information.
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ID.me Wallet Manage the digital cards in your ID.me Wallet.
Think you were scammed? Act now.
If you suspect a scam, stop all communication and report fraud.
Sign in quickly with passkey MFA
Passkey MFA uses your fingerprint, face, or PIN for quick sign-in and added security.