Users who first verify their identity with ID.me in order to access the USPTO can expect their selfie and biometric data to be automatically deleted within 24 hours of successfully verifying. Additionally, where applicable, recordings of video chat sessions with a Video Chat Agent will be deleted within 30 days after successfully verifying.
Where necessary, ID.me may temporarily retain either the selfie and associated biometric data or the recorded video chat session for a longer period of time if the data is subject to a valid legal hold. Members who have verified their identity with other ID.me partners have the ability to delete their selfie and Biometric Data within My Account.