Internal Revenue Service

• IRS - How do I verify for the IRS with self-service?

• IRS - How do I verify for the IRS with a video chat agent?

• How do I access the IRS?

• IRS - How do I login to the Form 990-N Electronic Filing System (e-Postcard)?

• What is multi-factor authentication (MFA)?

• What is a primary or secondary document?

• Where do I upload my document(s)?

• How do I verify my identity and my tax return?

• How do I manage the email address(es) in my ID.me account?

• How do I update my ID.me profile?

• How do I reset my ID.me password?

• How do I unlock my account?

• What is a CP303 notice?

• What is Error code 2001?

• How can I solve common technical issues?

• Why weren't my identity documents accepted?

Please note that any questions related to specific support for IRS services, including tax filing or IRS applications, should be directed to the IRS.

• ID.me Privacy Bill of Rights

• How does ID.me protect my information?

• Why does ID.me ask for a selfie?

• When will my selfie and biometric data be deleted?

• How do I delete my selfie?

• How do I delete my ID.me account?