Welcome to the ID.me Internal Revenue Service Help Site

ID.me is a trusted third party of the Internal Revenue Service (IRS) that provides secure identity verification for the Advance Child Tax Credit (CTC). Helping you successfully complete the authentication process is our priority.

How can we help you?

Who is ID.me?

ID.me is an IRS-Trusted Third Party
Verifying my identity for the IRS Child Tax Credit Update Portal (CTC UP)
Trusted Referee Video Call
IRS Child Tax Credit (CTC) FAQs
Troubleshooting Tips

Am I eligible?

See the IRS CTC qualifications here.

If you are unable to find what you are looking for, have you tried our search function?
Click here to visit our help center, where you can submit a help ticket.

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