Submit a request – ID.me Help Center

Visit our Help Center for immediate help with issues like:

• I forgot my password
• I didn’t get a code to complete my sign in
• I can’t access my email
• I have a duplicate account

Fill out the form on this page if you still need help.

For help with issues not related to account access, sign in to submit a ticket here.

Please click and scroll to select from the available choices:

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Description

Please describe your issue in as much detail as possible, including the state or organization you are verifying for. A member of our support staff will respond to you soon.

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