Submit a request – ID.me Help Site

If you are able to log in to your ID.me account, please return to the previous screen and sign in to submit a help request.

Many users find what they need in our Help Center.

If you don't see the answer to your question, fill out the form below to receive help from one of our Member Support Representatives.

Please click and scroll to select from the available choices:

Your email address

Do you have an ID.me account?

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First name

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What is the issue you are having with accessing your account?

Description

Please describe your issue in as much detail as possible, including the state or organization you are verifying for. A member of our support staff will respond to you soon.

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How can we help you?